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We take our customer care very seriously. While our aim is to make our website
easy to understand, and navigate we know there are times when you may need a bit
of assistance. We have provided a number of ways for our
Customer Care team to help you:
Email:
For customer support or assistance:
adocherty@myfreevacation.com
We will respond to you within 24 hours, during regular
business hours. All email correspondence is completely confidential.
Myvacationgifts.com
customers may also use our telephone support center to contact a
service representative during regular business hours:
Online Form:
Please send any specific information about your request so we
can direct it to the appropriate people:
Telephone:
Live Customer Care Center
1-570-342-4449
Monday to Friday 9:00am to 9:00pm (EST)
Saturdays, Sundays and federal holidays please leave a
message. A customer representative will contact you within 24 hours of the
first business day.
FAX:
1-570-342-4482
Our fax lines are available 24 hours a day, 7 days a week for your
convenience.
Please note: This is not a publicly advertised fax number and we do
not accept any advertisements or solicitations via fax. In accordance to the
Junk Fax Prevention Act of 2005 (S.714) unsolicited faxes will be
reported to the District Attorneys office and may result in criminal charges
being filed.
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